Setting up My Windstream Email Account | Kinetic Business (2024)

Mobile Device Email Clients

Android Device

1. Go tosettings,and thenaccounts.
2. ClickAdd account, and thenEmail.
3. Fill in theEmail addressandPasswordfields
4. ClickSIGN IN.

*Note: If you want to manually specify the server information, server and port information is available in the server settings section of this site.

IOS (Apple) Device

*Note: IOS (Apple) email will automatically configure correctly as IMAP with just your email address and password upon setup.

1. OpenSettings
2. Depending on your iOS Version:
3. iOS 11 (latest): selectAccounts & Passwords.
   iOS 10: selectMail
   iOS 9 and earlier: selectMail, Contacts, Calendars
4. SelectAdd Account.
5. SelectOther
6. SelectAdd Mail Account
7. Enter yourName,Email addressandpassword.
8. SelectNext, and then selectDone.

*Note: If you want to manually specify the server information, server and port information is available in the server settings section of this site.

Computer Email Clients

Windows 10

*Note: Windows 10’s email will automatically configure correctly as IMAP with just your email address and password upon setup.

1. Press theWINDOWS(flag) key on your keyboard to access the Windows 10 Start menu.
2. ClickMail.
3. Click theSettingsicon
4. ClickAccounts
5. ClickAdd Account
6. UnderChoose an account, clickOther account.
7. Enter your full @windstream.net email address, name, and password.
8. ClickSign-into complete.

*Note: If you want to manually specify the server information, server and port information is available in the server settings section of this site.

Windows 8

1. Open Email, and then click the Settings icon.
2. In the Settings menu, click Accounts.
3. Under Accounts, click Add an account.
4. Under Add an account, click Other account.
5. If you are instead asked to choose between kinds of account, select IMAP.
6. Click Show more details.
7. Enter the following information:

Email address: Enter your full email address.
Username: Enter your full email address.
Password: Enter your email account password.
Incoming (IMAP) email server: imap.windstream.net
Outgoing (SMTP) email server: smtp.windstream.net
CheckOutgoing server requires authentication.
CheckUse the same username and password to send and receive mail.
ClickConnect.

Windows Vista

This section coversWindows Mailwhich is the default email client in Windows Vista. If you use another program for email, look for it by name.

1. With Windows Mail open go to theToolsmenu. SelectAccounts.
2. ClickAdd.
3. SelectE-mail account. ClickNext.
4. Type in your first and last name. ClickNext.
5. Put in the WindstreamE-mail address.
6. For the mail server names:
7. Incoming (IMAP): imap.windstream.net
   Outgoing (SMTP): smtp.windstream.net
8. Place a checkmark onOutgoing server requires authentication.
9. ClickNext.
10. For theE-mail usernameenter in your full Email address. Be sure to place a check inRemember password.
11. ClickNext.
12. ClickFinish.

Windows Mail

1. With Windows Mail open go to theToolsmenu. SelectAccounts.
2. ClickAdd.
3. Select E-mail account. ClickNext.
4. Type in your first and last name. ClickNext.
5. Put in the WindstreamE-mail address.
6. For the mail server names:
7. Incoming (IMAP): imap.windstream.net
   Outgoing (SMTP): smtp.windstream.net
8. Place a checkmark onOutgoing server requires authentication.
9. ClickNext.
10. For the E-mail username enter in your full Email address. Be sure to place a check inRemember password.
11. ClickNext.
12. ClickFinish.

Windows Live Mail

Windows Live Mail is part of the Windows Essentials 2012 suite. Per Microsoft, the Windows Essentials 2012 suite reached end of support on January 10, 2017. Microsoft suggests you use Windows Mail instead.

1. If you still have Windows Live Mail, here are the setup steps:
2. ClickFile,Options, and thenEmail accounts.
3. ClickAdd. HighlightEmail Account. ClickNext.
4. Fill in the entireEmail address,Password, and theDisplay name. ClickNext.

Note: The “Manually configure server settings for e-mail account” checkbox is not checked by default, thus Windows Live Mail will attempt to configure your email account automatically. If it does not, you can manually set it up using the server and port information is available in the server settings section of this site.

Outlook 2010

With Outlook 2010 open:

1. ClickFile.

2. ClickAdd Account.

3. SelectManually configure server settings or additional server types. ClickNext.

4. SelectInternet E-mail.

5. Add the following:

Your Name: The preferred Name.

E-mail Address: The windstream.net email address.

Select Account Type: IMAP

Incoming Mail Server: imap.windstream.net

Outgoing Mail Server: smtp.windstream.net

User Name: The full email address.

Password: The password.

6. ClickMore Settings.

7. Click theAdvanced tab.

8. Specify the following:

Check the box by:This server requires an encrypted connection (SSL)

Verify that makes the Incoming Server Port number show 993.

Select TLS on the dropdown by:Use the following type of encrypted connection.

Verify that makes the Outgoing Server Port number show 587.

9. Click the “Outgoing Server” tab

10. Specify the following:

Check theMy outgoing server (SMTP) requires authenticationcheckbox.

Make sureUse same settings as my incoming mail serveris selected.

ClickOK.

11. ClickNext.

12. ClickClosewhen the Test Account Settings is completed.

13. ClickFinish

Outlook Express

1. In Outlook Express, clickToolsand thenAccounts.
2. In theInternet Accountsdialog box, click Add, and then click Mail.
3. In theDisplay namebox, type the name that you want other users to see when you send mail, and then click Next.
4. In theE-mail addressbox, type your Windstream email address, and then click Next.
5. In theE-mail Server Namesbox, chooseIMAPin the dropdown for the incoming mail server type.
6. Use imap.windstream.net for the incoming mail.
7. Use smtp.windstream.net for the outgoing mail and clickNext.
8. ForAccount nameenter your full email address.
9. ForPasswordenter your password, and clickNext, andFinish.
10. Highlight your newly created account, click onPropertieson the right.
11. At the bottom underOutgoing Mail ServercheckMy server requires authentication.
12. ClickOKto complete.

Mozilla Thunderbird (52.6.0)

1. Will auto configure but doesn’t use preferred SSL.
2. ClickEmailunderAccounts.
3. ClickSkip this and use my existing emailif you get theWould you like a new email address? prompt.
4. Fill inYour name,Email address, andyour password. ClickContinue.
5. Thunderbird will give you one of these results depending if it automatically found settings it likes.
6. If you don’t see this screen, clickManual config. Make sure theSSLdropdowns showSSL/TLS. Put your entire email address in theUsernameblanks.
7. ClickDone.

Mac OS X

*Note: MAC OS X email will automatically configure correctly as IMAP with just your email address and password upon setup.
If you haven’t already set up your email account, you’re prompted to set it up when you first open Mail.

1. ChooseAdd Other Mail Account, then clickContinue.
2. Enter yourFull Name,Email Address, andPassword, then clickCreate.

*Note: If you want to manually specify the server information, you can do that under additional settings. Server and port information is available in the server settings section of this site.

I don’t see my program or application listed here, what do I do?

There are hundreds of different versions of email clients across PC’s, phones, and tablets. If your email doesn’t automatically work after entering your email address and password, you will need to enter the server settings manually.

1. Any email program or application will only need 4 basic pieces of information:
2. Your email addresses.
3. Your password.
4. Incoming mail server.
5. Outgoing mail server.If your client wasn’t in our “Setting up my Email” section, search google for your specific program.For example, if you want to set up email on Windows Live Mail, search Google for: “setup imap on windows live mail”
   The results will show you how to get to the email settings page. Be sure to use your Windstream email address and servers, and not the example servers your results may show. You will need to manually enter the incoming (IMAP or POP) and outgoing (SMTP) mail servers. IMAP is recommended for the incoming.

Incoming servers:
imap.windstream.net port(SSL): 993
port: 143
pop.windstream.net port(SSL): 995
port: 110
Outgoing servers:
smtp.windstream.net port(SSL): 465
port:25, 587, 1025, 2525Both the incoming and outgoing servers will need to verify your full email address and password to work correctly so be sure you enable authentication on the outgoing server as well.